Terms and Conditions | ROBTECH ELECTRONIC

These Terms and Conditions govern all quotations, sales, and transactions conducted by ROBTECH ELECTRONIC. By placing an order, the buyer agrees to the terms outlined below.

1. Quotation Validity

All quotations issued by ROBTECH ELECTRONIC remain valid for a period of 30 calendar days from the date of issuance, unless otherwise specified in writing.

Product availability is subject to confirmation at the time of order placement.

2. Product Condition

Products may be offered in the following conditions:

• New: Unused and in original condition

• Pre-owned: Tested and verified to be in working condition

Pre-owned or discontinued items may present minor cosmetic signs due to prior use or storage. These do not affect functionality or performance.

The product condition will always be clearly specified in the quotation or invoice.

3. Shipping and Risk Transfer

All shipments include transport insurance when applicable.

Ownership and risk of loss transfer to the buyer once the goods are handed over to the shipping carrier.

4. Software and Configuration Responsibility

ROBTECH ELECTRONIC does not provide software setup, programming, or system integration services.

All configuration, installation, and parameterization are the sole responsibility of the customer.

5. Warranty Disclaimer

Unless otherwise required by law or explicitly stated, all products are provided without additional warranties, express or implied, including:

• Merchantability

• Fitness for a specific purpose

• Non-infringement

Refer to our Warranty Policy for applicable coverage details.

6. Limitation of Liability

To the fullest extent permitted by law:

• ROBTECH ELECTRONIC shall not be liable for indirect, incidental, or consequential damages

• This includes loss of production, revenue, data, contracts, or business opportunities

• Total liability shall not exceed the value of the product purchased

Any technical guidance or recommendations provided are offered without liability.

7. Order Cancellation and Returns

Orders are considered final once confirmed.

• Cancellations are not permitted after confirmation

• Returns require prior written approval

• Returned items are subject to inspection upon receipt

• Return shipping costs are the responsibility of the buyer unless otherwise agreed

8. Governing Law

These Terms are governed by the laws of the State of Washington, United States.

Any disputes shall be resolved in the appropriate courts located within the State of Washington.

9. Cancellation and Non-Payment Fees

If an order is canceled after confirmation or payment is not completed, a 10% cancellation fee may be applied.

This fee covers administrative handling, processing, and inventory allocation.

10. Delivery Terms

All delivery dates are estimates and not guaranteed.

ROBTECH ELECTRONIC is not responsible for delays caused by:

• Shipping carriers

• Customs clearance

• External logistics disruptions

• Force majeure events

No penalties or claims related to delays shall apply unless agreed in writing.

11. Priority of Terms

These Terms and Conditions take precedence over any conflicting terms presented in purchase orders or other buyer documents.

Any additional terms proposed by the buyer will not be accepted unless formally agreed in writing.

12. Force Majeure

ROBTECH ELECTRONIC shall not be held responsible for delays or failure to perform due to events beyond reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Supply chain disruptions

• Labor disputes

• Transportation failures

Delivery timelines will be extended accordingly.

Contact Information

ROBTECH ELECTRONIC
6901 NE 184th Ln
Kenmore, WA 98028, USA
Phone: +1 (425) 520-1817
Email: sales@robtechservice.com